What is Absolutely Glam Creations?
Absolutely Glam Creations is a made-to-order custom design company specializing in personalized apparel, drinkware, home décor, event favors, and more. Every item is crafted with precision and a touch of glamour to bring your vision to life.
How does the ordering process work?
Ordering from us is simple!
✅ Choose Your Product – Select from our range of customizable items.
✅ Upload Your Design/Personalization Details – Add names, initials, logos, or any requested customizations.
✅ Approve the Design – We’ll send a mockup if necessary for approval before production.
✅ Production Begins – Once confirmed, we create your custom order with care and precision.
✅ Shipping & Delivery – Your unique item is carefully packaged and shipped to you!
Can I cancel or modify my order after placing it?
Since all our products are made to order, we begin working on your design shortly after the order is placed. Cancellations or modifications are only accepted within 24 hours of purchase. After that, all sales are final.
Do you offer refunds or exchanges?
No, we do not offer refunds or exchanges on custom-made products once production has started. Each item is crafted uniquely for you, so please double-check your personalization details before submitting your order. However, if there is an error on our part (such as incorrect spelling or design), please contact us within 48 hours of receiving your order, and we will resolve the issue.
What if my item arrives damaged or incorrect?
We take great care in packaging our products, but if your item arrives damaged or if there is a mistake in the customization due to our error, please reach out within 48 hours of delivery with photos of the issue. We will work on a resolution as soon as possible.
How long does production take?
Production times vary depending on the item and order size, but typically:
Standard Orders: 5-7 business days
Bulk Orders: 7-14 business days
Rush Orders: Available upon request for an additional fee
Once shipped, delivery times depend on the selected shipping method at checkout.
Do you accept bulk or wholesale orders?
Yes! We offer bulk order discounts for corporate gifts, events, and businesses looking for custom branding. Contact us for pricing and special offers on large orders.
Can I request a fully custom design not listed on the website?
Absolutely! If you have a specific vision in mind, reach out to us, and we’ll do our best to bring it to life. Custom design fees may apply depending on the complexity of the request.
How do I care for my custom items?
Each product comes with care instructions to ensure longevity. For apparel, we recommend gentle washing inside out, cold water, and air drying. For engraved drinkware, handwashing is recommended for lasting quality.
✨ Thank you for choosing Absolutely Glam Creations! We can't wait to create something special for you! ✨